Platform Services / Operations Intern
Zalora South East Asia
Internship
On-site
Kuala Lumpur, Malaysia
We are seeking a Platform Services/Operations Intern to join our team and support daily operational tasks related to 1SS sellers, as well as assist with various ad-hoc projects to ensure smooth seller product and process management. This role is based in Malaysia.
Responsibilities:
Requirements:
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large-scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Responsibilities:
- Assist with daily tasks and responsibilities related to 1SS seller inquiries.
- Manage and respond to 1SS tickets concerning operations, order management, shipments, and logistics.
- Collaborate with the Tech team to report and resolve any issues that may impact operations.
- Perform routine operational checks, including daily order reviews and monitoring out-of-stock orders.
- Support ad-hoc tasks to maintain product stability and ensure seamless daily operations.
- Contribute to process improvements and help document standard operating procedures as needed.
Requirements:
- Currently pursuing a degree in Business Administration, Management, Logistics, Supply Chain, or any related field.
- Proficient in Microsoft Office applications.
- Strong critical thinking and problem-solving abilities.
- Effective written and verbal communication skills.
- Detail-oriented and highly organized.
- Ability to work both independently and as part of a team.
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large-scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.