E-Commerce & Retail Operations Intern

Welcome to Bibiswim!
We're a family and kids' swimwear brand that loves everything cute, bright, and sunny 🌞.

We're looking for an energetic intern to dive into the world of e-commerce with us.
If you're curious about how online stores and retail shops operate behind the scenes — this is the place for you!

Your Learning Journey
We tailor our internship scope to your strengths. As you grow with us, you'll have the chance to explore:

🛍️ Platform Management
   - Hands-on experience operating our Shopee, Lazada, and TikTok stores 
   - Master order fulfillment, packing, and returns management

📱 Marketing & Campaigns
   - Assist in executing e-commerce marketing strategies to drive traffic and sales
   - Help write product descriptions that actually sell
   - See what works and what doesn't in real campaigns

🏬 Omnichannel Customer Experience
   - Engage with our community online and at our physical retail outlet in Taman Pulai
   - Learn how customer service differs between online and in-person

🤖 AI Content Exploration (Bonus: Performance-based)
   - Experiment with AI tools to generate product images and short videos
   - Explore what works for Bibiswim's brand style: try different visual directions, tones, and formats
   - Publish and launch the content you create across our E-commerce platforms
   - Track how your content performs in terms of views, engagement, and sales conversion
   - This is a discovery space: you test, we learn together, and what works gets scaled 🚀
   
🚢 Behind-the-Scenes Sourcing (Bonus: Performance-based)
   - Unlock the chance to learn about product procurement
   - See how new swimwear lines are selected
   - Track sea freight shipments from overseas suppliers

💰 Business Administration (Bonus: Performance-based)
   - Gain practical administrative skills with potential exposure to basic bookkeeping
   - Learn how a real business tracks its money with monthly account reconciliation

Who We're Looking For

1. Students undertaking a Diploma or Degree in Marketing, E-Commerce, Business Management, Mass Comm, or similar
2. Available for a minimum of 4 months
3. Must be able to read and write Chinese (Mandarin) — to navigate supplier platforms and coordinate with partners in China
4. A team player who thrives in a collaborative and vibrant brand environment
5. Bonus if you already love online shopping and know how Shopee/Lazada works!

What you WON'T do here:
❌ Make coffee
❌ Photocopy documents all day
❌ Sit around with nothing to do

What you WILL get:
🔥 Hands-on experience across the entire business
🔥 A team that actually teaches you things
🔥 A real resume booster

📩How to Apply
Send your resume and a short introduction to bibiswim90@gmail.com
Subject line: Internship Application — [YOUR NAME] - [INTERNSHIP DURATION]