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E-Commerce & Retail Operations Intern

BIBISWIM SDN. BHD.
1 hour ago
Internship
On-site
TAMAN PULAI, JOHOR BAHRU
RM800 - RM1,200 MYR monthly

Welcome to Bibiswim!
We're a family and kids' swimwear brand that loves everything cute, bright, and sunny 🌞.

We're looking for an energetic intern to dive into the world of e-commerce with us.
If you're curious about how online stores and retail shops operate behind the scenes β€” this is the place for you!

Your Learning Journey
We tailor our internship scope to your strengths. As you grow with us, you'll have the chance to explore:

πŸ›οΈ Platform Management
Β  Β - Hands-on experience operating our Shopee, Lazada, and TikTok storesΒ 
Β  Β - Master order fulfillment, packing, and returns management

πŸ“± Marketing & Campaigns
Β  Β - Assist in executing e-commerce marketing strategies to drive traffic and sales
Β  Β - Help write product descriptions that actually sell
Β  Β - See what works and what doesn't in real campaigns

🏬 Omnichannel Customer Experience
Β  Β - Engage with our community online and at our physical retail outlet in Taman Pulai
Β  Β - Learn how customer service differs between online and in-person

πŸ€– AI Content Exploration (Bonus: Performance-based)
Β  Β - Experiment with AI tools to generate product images and short videos
Β  Β - Explore what works for Bibiswim's brand style: try different visual directions, tones, and formats
Β  Β - Publish and launch the content you create across our E-commerce platforms
Β  Β - Track how your content performs in terms of views, engagement, and sales conversion
Β  Β - This is a discovery space: you test, we learn together, and what works gets scaled πŸš€
Β  Β 
🚒 Behind-the-Scenes Sourcing (Bonus: Performance-based)
Β  Β - Unlock the chance to learn about product procurement
Β  Β - See how new swimwear lines are selected
Β  Β - Track sea freight shipments from overseas suppliers

πŸ’° Business AdministrationΒ (Bonus: Performance-based)
Β  Β - Gain practical administrative skills with potential exposure to basic bookkeeping
Β  Β - Learn how a real business tracks its money with monthly account reconciliation

Who We're Looking For

  1. Students undertaking a Diploma or Degree in Marketing, E-Commerce, Business Management, Mass Comm, or similar
  2. Available for a minimum of 4 months
  3. Must be able to read and write Chinese (Mandarin) β€” to navigate supplier platforms and coordinate with partners in China
  4. A team player who thrives in a collaborative and vibrant brand environment
  5. Bonus if you already love online shopping and know how Shopee/Lazada works!

What you WON'T do here:
❌ Make coffee
❌ Photocopy documents all day
❌ Sit around with nothing to do

What you WILL get:

πŸ”₯ Hands-on experience across the entire business
πŸ”₯ A team that actually teaches you things
πŸ”₯ A real resume booster

πŸ“©How to Apply
Send your resume and a short introduction to bibiswim90@gmail.com
Subject line: Internship Application β€” [YOUR NAME] - [INTERNSHIP DURATION]